Instant Messenging for Conducting Business – Hero or Zero

Instant Messenging RageJust when you think it’s all roses… I throw down a Pros & Cons list! Our latest hap involves conducting business using Instant Messenging. Here’s the good, the bad and the ugly:


  • Instant contact
  • Free service
  • Can work from home or long distance
  • Web meetings can accomplish a lot more than a phone call
  • Can record all correspondence effortlessly
  • Can have group chats
  • Can easily share files


  • Tendencies for mis-communication
  • Non-personal contact (could be a pro as well, depending on who you’re dealing with lol)
  • Being sent snippets of conversation that have been copied and pasted into what the sender wish they’d said
  • Coming across nasty cases of IM Courage – “surely you wouldn’t say that to my face?!”Road Rage
  • You may not really know who you’re dealing with, i.e. no facial expressions, hand gestures, casual conversation, etc
  • Similarities between Instant Messenging Behavior and Road Rage… Whereas passing someone a bit too closely on a sidewalk will not provoke an instant barrage of profanity and threats, for some reason the same cannot be said for both motorists and IM users. If they feel slighted in anyway… look out! Great segway into my last Pro:

It’s comical to witness someone catch the IM Rage. Just sit back and watch the vulgarities fly! Then hit ctrl s.

One comment

  1. facebook Targeted Friend Adder February 21, 2012 at 9:05 am

    I think everything published was very reasonable. However, think on this, what if you were to write a killer headline? I mean, I don’t wish to tell you how to run your blog, but what if you added a post title to possibly get a person’s attention? I mean Instant Messenging for Conducting Business – Hero or Zero | Nic n Cher is kinda plain. You should look at Yahoo’s front page and watch how they create post titles to get people to click. You might try adding a video or a pic or two to get people excited about everything’ve got to say. Just my opinion, it could make your posts a little livelier.

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