Instant Messenging for Conducting Business – Hero or Zero

Instant Messenging RageJust when you think it’s all roses… I throw down a Pros & Cons list! Our latest hap involves conducting business using Instant Messenging. Here’s the good, the bad and the ugly:

Pros:

  • Instant contact
  • Free service
  • Can work from home or long distance
  • Web meetings can accomplish a lot more than a phone call
  • Can record all correspondence effortlessly
  • Can have group chats
  • Can easily share files

Cons:

  • Tendencies for mis-communication
  • Non-personal contact (could be a pro as well, depending on who you’re dealing with lol)
  • Being sent snippets of conversation that have been copied and pasted into what the sender wish they’d said
  • Coming across nasty cases of IM Courage – “surely you wouldn’t say that to my face?!”Road Rage
  • You may not really know who you’re dealing with, i.e. no facial expressions, hand gestures, casual conversation, etc
  • Similarities between Instant Messenging Behavior and Road Rage… Whereas passing someone a bit too closely on a sidewalk will not provoke an instant barrage of profanity and threats, for some reason the same cannot be said for both motorists and IM users. If they feel slighted in anyway… look out! Great segway into my last Pro:

It’s comical to witness someone catch the IM Rage. Just sit back and watch the vulgarities fly! Then hit ctrl s.

One comment

  1. facebook Targeted Friend Adder February 21, 2012 at 9:05 am

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